Help Desk Analyst
Comtech-Global Comtech-Global Columbus, OH Columbus, OH Contract Contract $12 - $15 an hour $12 - $15 an hour 17 hours ago 17 hours ago 17 hours ago Job Description Comtech-Global is seeking a full-time, onsite, Help Desk Analyst to support our Help Desk.
This position will be responsible for assisting with the day-to-day troubleshooting and resolution of issues for all Comtech-Global customers.
Short Description:
Help Desk Analyst 2/ HDA 2 ON-SITE - NOT REMOTE - LONDON, OHIO.
Process and schedule for videoconference requests and manage other issues via telephone and email.
Complete Description:
Video Support Specialist Education:
Preferred Education:
4-year college degree Years of Relevant
Experience:
2 years Key Skills:
o Process and schedule for videoconference requests and manage other issues via telephone and email.
Last year we scheduled over 12,000 conferences.
o Utilize Microsoft O365 o Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network o Use professional written and oral communication o Work successfully across multiple teams o Provide analytical and troubleshooting support for video endpoints and fiber networks o Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences o Prefer experience with Polycom and Cisco infrastructure and endpoints o Provide limited audio/video support for management off-site activities o Maintain strict confidentiality for all videoconferencing activities o Report operational and technical issues to managers.
Job Type:
Contract Salary:
$12.
00 - $15.
00 per hour
Benefits:
Dental insurance Health insurance Experience level:
3 years Schedule:
8 hour shift Day shift Monday to Friday Work Location:
One location Comtech-Global is seeking a full-time, onsite, Help Desk Analyst to support our Help Desk.
This position will be responsible for assisting with the day-to-day troubleshooting and resolution of issues for all Comtech-Global customers.
Process and schedule for videoconference requests and manage other issues via telephone and email.
Complete Description:
Video Support Specialist Education:
Preferred Education:
4-year college degree Years of Relevant
Experience:
2 years Key Skills:
o Process and schedule for videoconference requests and manage other issues via telephone and email.
Last year we scheduled over 12,000 conferences.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position will be responsible for assisting with the day-to-day troubleshooting and resolution of issues for all Comtech-Global customers.
Short Description:
Help Desk Analyst 2/ HDA 2 ON-SITE - NOT REMOTE - LONDON, OHIO.
Process and schedule for videoconference requests and manage other issues via telephone and email.
Complete Description:
Video Support Specialist Education:
Preferred Education:
4-year college degree Years of Relevant
Experience:
2 years Key Skills:
o Process and schedule for videoconference requests and manage other issues via telephone and email.
Last year we scheduled over 12,000 conferences.
o Utilize Microsoft O365 o Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network o Use professional written and oral communication o Work successfully across multiple teams o Provide analytical and troubleshooting support for video endpoints and fiber networks o Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences o Prefer experience with Polycom and Cisco infrastructure and endpoints o Provide limited audio/video support for management off-site activities o Maintain strict confidentiality for all videoconferencing activities o Report operational and technical issues to managers.
Job Type:
Contract Salary:
$12.
00 - $15.
00 per hour
Benefits:
Dental insurance Health insurance Experience level:
3 years Schedule:
8 hour shift Day shift Monday to Friday Work Location:
One location Comtech-Global is seeking a full-time, onsite, Help Desk Analyst to support our Help Desk.
This position will be responsible for assisting with the day-to-day troubleshooting and resolution of issues for all Comtech-Global customers.
Process and schedule for videoconference requests and manage other issues via telephone and email.
Complete Description:
Video Support Specialist Education:
Preferred Education:
4-year college degree Years of Relevant
Experience:
2 years Key Skills:
o Process and schedule for videoconference requests and manage other issues via telephone and email.
Last year we scheduled over 12,000 conferences.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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