Digital Production Analyst
Overview:
Tekwissen the group, is a workforce management provider throughout the USA and many other countries in the world.
The below job opportunity is to one of Our clients who is an American fashion retailer.
Job Title:
Digital Production Analyst Location:
Columbus, OH, 43230 Duration:
6 Months Job Type:
Contract Work Type:
Remote
Job Description:
The Personalization & Promotions Analyst is an individual contributor level position within the Digital Commerce Operations team and is responsible for executing pricing/promotions and content personalization for client and the Loyalty program.
Responsibilities:
Assisting pricing, promotion, and coupon setup for client , including everyday promos, event promotions, direct mail promotions, single use codes, and appeasement codes.
Validate promotions including verifying offer logic, iterating promotional disclaimers, and ensuring a smooth customer experience.
Support campaign setup for rewards, accelerators, and events for Loyalty Members in the Bond Synapze platform.
Partner with legal team to manage disclaimer library and draft new disclaimers for cross-functional team approval.
Perform quality assurance testing such as website & app proofing, marketing email testing, promotion code testing, etc.
Assist the team with customer group logic and ranking strategy, providing handoffs to content team to execute as needed.
Support pricing & promotion A/B testing, help test and validate execution set up and coordinate set up for all channels.
Ensure that all promo language across channels is accurate and consistent.
Collaborate with Copy Team on development and maintenance of the Promo Library and Promo Code Bank.
Assist the team new promotions set ups, in depth promo logic and feasibility.
Assist in proactively communicating with the customer care center regarding new functionality, A/B testing, daily updates, and promotional nuances.
Make updates to Shipping Methods, BOPIS, and the Auto Refresh program periodically.
Create documentation including training materials and process guides.
Ensure 24 x 7 site & app operational integrity via participation in team-based on call rotations.
Other duties as assigned.
Qualifications:
A minimum of a bachelor's degree or related experience 3-5 years of digital business experience preferred Must be extremely organized and detail-oriented Ability to manage time & multi-task in a fast-paced environment Excellent oral and written communication skills Able to work effectively in a cross functional team Experience learning new technical applications.
Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook) Experience with SharePoint, Salesforce Commerce Cloud, Workfront Proof or Moveable Ink a plus.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Recommended Skills A/B Testing Attention To Detail Cloud Computing Code Testing Communication Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
Tekwissen the group, is a workforce management provider throughout the USA and many other countries in the world.
The below job opportunity is to one of Our clients who is an American fashion retailer.
Job Title:
Digital Production Analyst Location:
Columbus, OH, 43230 Duration:
6 Months Job Type:
Contract Work Type:
Remote
Job Description:
The Personalization & Promotions Analyst is an individual contributor level position within the Digital Commerce Operations team and is responsible for executing pricing/promotions and content personalization for client and the Loyalty program.
Responsibilities:
Assisting pricing, promotion, and coupon setup for client , including everyday promos, event promotions, direct mail promotions, single use codes, and appeasement codes.
Validate promotions including verifying offer logic, iterating promotional disclaimers, and ensuring a smooth customer experience.
Support campaign setup for rewards, accelerators, and events for Loyalty Members in the Bond Synapze platform.
Partner with legal team to manage disclaimer library and draft new disclaimers for cross-functional team approval.
Perform quality assurance testing such as website & app proofing, marketing email testing, promotion code testing, etc.
Assist the team with customer group logic and ranking strategy, providing handoffs to content team to execute as needed.
Support pricing & promotion A/B testing, help test and validate execution set up and coordinate set up for all channels.
Ensure that all promo language across channels is accurate and consistent.
Collaborate with Copy Team on development and maintenance of the Promo Library and Promo Code Bank.
Assist the team new promotions set ups, in depth promo logic and feasibility.
Assist in proactively communicating with the customer care center regarding new functionality, A/B testing, daily updates, and promotional nuances.
Make updates to Shipping Methods, BOPIS, and the Auto Refresh program periodically.
Create documentation including training materials and process guides.
Ensure 24 x 7 site & app operational integrity via participation in team-based on call rotations.
Other duties as assigned.
Qualifications:
A minimum of a bachelor's degree or related experience 3-5 years of digital business experience preferred Must be extremely organized and detail-oriented Ability to manage time & multi-task in a fast-paced environment Excellent oral and written communication skills Able to work effectively in a cross functional team Experience learning new technical applications.
Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook) Experience with SharePoint, Salesforce Commerce Cloud, Workfront Proof or Moveable Ink a plus.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Recommended Skills A/B Testing Attention To Detail Cloud Computing Code Testing Communication Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
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