Associate Client Manager/ Data Analyst - Must have Syndicated Data Analysis, SQL Skills, Python Pref
Job DescriptionAssociate Client Manager/ Data Analyst - Must have Syndicated Data Analysis, SQL Skills, Python PreferredLocation:
Remote, but must be physically based within the USReference ID:
REFID(phone number removed)About this jobAs a Customer Success Associate Client Manager, you are responsible for all client activity and the overall success of NielsenIQ at the customer.
This includes driving timely outcomes and client value through the data and analytics, which drive the overall customer experience and elevate NIQs performance.
This unique role is vital in delivering a customized data solution to our client, combining technical acumen with data analytics to drive value through issue-based insights.
65% Associate Client Manager35% Data AnalystResponsibilitiesPartner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivityUnderstand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendationsDrive strategic thought leadership with customers leveraging NielsenIQ tools and assetsIdentify opportunities for increased partnership and elevate those opportunities to organizational partnersFacilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption, and value creationEnsure on-time delivery of solutions to achieve forecasted revenue on-timeIdentify potential revenue opportunities with customers and handoff to Account Developers to enable them to achieve sales goalsWork collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcomeLead client presentations with proactive insights and action-oriented recommendationsEnsure client stakeholders buy into outcomes and value NielsenIQ is delivering to themPartner with Client Delivery teams to ensure timely delivery of monthly data and reportingUnderstand client structure and organizationDetermine ROI of NielsenIQ recommendations and solutionsDevelop a consultative approach to client business issues, understanding the industry and what issues a client is facingWrite SQL scripts to query NIQ's Data Lake when granular data assets are required to complete an analysis.
Review and scope client's requests, size effort, set expectations and execute deliverables.
QualificationsYou are flexible and easily adapts to a dynamic work environment.
You have a can-do attitude and can tell a story using data.
You are the first to recognize an opportunity, then turn it into a solution.
Curiosity, communication, and critical thinking drive your work.
You are comfortable working with complex customer relationships and issue resolution.
You are creative in leveraging existing data sources to answer tough questions.
You work collaboratively on a remote team within a challenging and matrixed environment while maintaining high standards.
You have strong time management skills and are comfortable managing multiple priorities.
College/University Undergraduate or master's degreePrior experience with NielsenIQ solutionsCollaborating with teams and working in a matrixed environmentTime management & prioritizationExperience working with complex client relationships and client issue resolutionHighly proficient in Microsoft OfficeProficiency in BI Tools a plus (PowerBI, Tableau)Demonstrated strength in data analysis & working with Syndicated, Panel, and POS data highly preferred (Nielsen, IRI, Kantar, and Numerator, to name a few)2-3 years of CPG/Retail industry experience preferredStrong relational database experience, with an emphasis on writing SQL queriesExcellent communication skills and presentation skillsStrong analytical aptitude and proficiency in presenting analysis and insightsStrong experience in maintaining strong customer relationshipsExperience utilizing multiple and complex data sets through problem-solving and proven project management skillsExperience in a client service environment and ability to develop, maintain and grow client relationshipsSkillfully communicate and work collaboratively with internal & external teamsStrong sense of autonomy, urgency, and accountability to delight clients Recommended Skills Adaptability Analytical Business Planning Consultative Approaches Critical Thinking Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
Remote, but must be physically based within the USReference ID:
REFID(phone number removed)About this jobAs a Customer Success Associate Client Manager, you are responsible for all client activity and the overall success of NielsenIQ at the customer.
This includes driving timely outcomes and client value through the data and analytics, which drive the overall customer experience and elevate NIQs performance.
This unique role is vital in delivering a customized data solution to our client, combining technical acumen with data analytics to drive value through issue-based insights.
65% Associate Client Manager35% Data AnalystResponsibilitiesPartner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivityUnderstand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendationsDrive strategic thought leadership with customers leveraging NielsenIQ tools and assetsIdentify opportunities for increased partnership and elevate those opportunities to organizational partnersFacilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption, and value creationEnsure on-time delivery of solutions to achieve forecasted revenue on-timeIdentify potential revenue opportunities with customers and handoff to Account Developers to enable them to achieve sales goalsWork collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcomeLead client presentations with proactive insights and action-oriented recommendationsEnsure client stakeholders buy into outcomes and value NielsenIQ is delivering to themPartner with Client Delivery teams to ensure timely delivery of monthly data and reportingUnderstand client structure and organizationDetermine ROI of NielsenIQ recommendations and solutionsDevelop a consultative approach to client business issues, understanding the industry and what issues a client is facingWrite SQL scripts to query NIQ's Data Lake when granular data assets are required to complete an analysis.
Review and scope client's requests, size effort, set expectations and execute deliverables.
QualificationsYou are flexible and easily adapts to a dynamic work environment.
You have a can-do attitude and can tell a story using data.
You are the first to recognize an opportunity, then turn it into a solution.
Curiosity, communication, and critical thinking drive your work.
You are comfortable working with complex customer relationships and issue resolution.
You are creative in leveraging existing data sources to answer tough questions.
You work collaboratively on a remote team within a challenging and matrixed environment while maintaining high standards.
You have strong time management skills and are comfortable managing multiple priorities.
College/University Undergraduate or master's degreePrior experience with NielsenIQ solutionsCollaborating with teams and working in a matrixed environmentTime management & prioritizationExperience working with complex client relationships and client issue resolutionHighly proficient in Microsoft OfficeProficiency in BI Tools a plus (PowerBI, Tableau)Demonstrated strength in data analysis & working with Syndicated, Panel, and POS data highly preferred (Nielsen, IRI, Kantar, and Numerator, to name a few)2-3 years of CPG/Retail industry experience preferredStrong relational database experience, with an emphasis on writing SQL queriesExcellent communication skills and presentation skillsStrong analytical aptitude and proficiency in presenting analysis and insightsStrong experience in maintaining strong customer relationshipsExperience utilizing multiple and complex data sets through problem-solving and proven project management skillsExperience in a client service environment and ability to develop, maintain and grow client relationshipsSkillfully communicate and work collaboratively with internal & external teamsStrong sense of autonomy, urgency, and accountability to delight clients Recommended Skills Adaptability Analytical Business Planning Consultative Approaches Critical Thinking Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
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