Warranty VIE
New trends and expectations are reshaping the automotive industry.
Inspired by the exciting new challenges associated with this revolution, Faurecia, a FORVIA Company, anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility.
If you are willing to contribute and create value for tomorrows cleaner and smarter mobility, Faurecia is the place to be! PLEASE NOTE BEFORE APPLYING:
To be eligible for the VIE program, you?must?be European, aged between 18-28 old and graduated from a master/engineering degree Your application must be submitted in English to be considered by our non-French speaking teams in our plants worldwide.
As part of your international development, you cannot perform a VIE in the country of your citizenship.
The VIE Program of Faurecia is an international young graduate program, which enables young graduates native from the European Economic Area (EU
Norway, Liechtenstein, and Iceland) aged between 18 and 28 to work for one of our subsidiaries around the world! Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment.
For further information, please visit the following link:
?https:
//www.
civiweb.
com/?and?http:
//careers.
faurecia.
com/job-offers We are looking for a Warranty VIE?who will join the Warranty Management team within Quality & Total Customer Satisfaction (Q&TCS) Department in FCM North America, and who will be based in CTC (Tech-center in Columbus, Indiana).
The mission will last?18 months.
Context for this position:
As mandated by the relationship with its OEM Customers, Faurecia strives to provide full warranty support for all claims incoming from final users through the network of OEM dealerships.
The target is to process each specific claim as soon as identified by the OEM, trigger an investigation when applicable and identify root causes as soon as possible, so process and/or product can be improved accordingly.
This needs the involvement of a cross-functional team being Quality and Engineering the main interested parties in most cases.
Q&TCS owns this process with a dedicated team that will address these claims, provide guidance to the different stakeholders throughout the process and make sure the OEMs are communicated factual information in due time, providing always the necessary evidence for the chosen narrative.
Here are the main responsibilities of this role:
? Data and information monitoring as provided by the Customer and/or dealerships.
Access customer portals, process information, report out as needed.
Meet Customers onsite for their reoccurring Warranty reviews this considers components that have been requested back from the dealership.
Facilitate the logistics behind returned parts and the necessary analysis per investigation make sure assemblies reach the designated site for investigation (a production site, tech-center, a third party).
Monitor for completion of the investigation and communicate back with Customer for final agreement of the technical factor of responsibility.
Report out on status of claims, open investigations, and reviews.
Participate in global meetings with other regions for warranty results for FCM North America.
The ideal candidate will be/have:
Masters Degree in Mechanical or Industrial Engineer (or similar degrees of similar background) Proficient user of Office suite applications (spreadsheets, presentations).
Ability to learn new digital tools as proposed.
Previous knowledge/internship within the automotive industry.
English.
Spanish and/or French are a plus.
We offer:
Development of analytical, communication and presentation skills.
Getting strong knowledge about Logistics / quality / manufacturing and LEAN processes in the automotive industry Exciting project with exposure to various stakeholders Mentoring / coaching through experienced colleagues Opportunity to gain international experience (70% of our VIEs find hire in FORVIA after assignment) Boost up your skills and gain practical knowledge 12 or 24 months assignment Allowance ca 3392,49 EUR (net - without taxation) / monthly Medical Insurance Vacation 5 weeks Airplane / Train ticket or car travel costs return - (only arrival and departure) Accommodation for 2 first weeks of the assignmentFaurecia is an Equal Opportunity Employer So, are you coming on board for your new challenge? Recommended Skills Analytical Assembly And Installation Automotive Industry Claim Processing Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
Inspired by the exciting new challenges associated with this revolution, Faurecia, a FORVIA Company, anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility.
If you are willing to contribute and create value for tomorrows cleaner and smarter mobility, Faurecia is the place to be! PLEASE NOTE BEFORE APPLYING:
To be eligible for the VIE program, you?must?be European, aged between 18-28 old and graduated from a master/engineering degree Your application must be submitted in English to be considered by our non-French speaking teams in our plants worldwide.
As part of your international development, you cannot perform a VIE in the country of your citizenship.
The VIE Program of Faurecia is an international young graduate program, which enables young graduates native from the European Economic Area (EU
Norway, Liechtenstein, and Iceland) aged between 18 and 28 to work for one of our subsidiaries around the world! Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment.
For further information, please visit the following link:
?https:
//www.
civiweb.
com/?and?http:
//careers.
faurecia.
com/job-offers We are looking for a Warranty VIE?who will join the Warranty Management team within Quality & Total Customer Satisfaction (Q&TCS) Department in FCM North America, and who will be based in CTC (Tech-center in Columbus, Indiana).
The mission will last?18 months.
Context for this position:
As mandated by the relationship with its OEM Customers, Faurecia strives to provide full warranty support for all claims incoming from final users through the network of OEM dealerships.
The target is to process each specific claim as soon as identified by the OEM, trigger an investigation when applicable and identify root causes as soon as possible, so process and/or product can be improved accordingly.
This needs the involvement of a cross-functional team being Quality and Engineering the main interested parties in most cases.
Q&TCS owns this process with a dedicated team that will address these claims, provide guidance to the different stakeholders throughout the process and make sure the OEMs are communicated factual information in due time, providing always the necessary evidence for the chosen narrative.
Here are the main responsibilities of this role:
? Data and information monitoring as provided by the Customer and/or dealerships.
Access customer portals, process information, report out as needed.
Meet Customers onsite for their reoccurring Warranty reviews this considers components that have been requested back from the dealership.
Facilitate the logistics behind returned parts and the necessary analysis per investigation make sure assemblies reach the designated site for investigation (a production site, tech-center, a third party).
Monitor for completion of the investigation and communicate back with Customer for final agreement of the technical factor of responsibility.
Report out on status of claims, open investigations, and reviews.
Participate in global meetings with other regions for warranty results for FCM North America.
The ideal candidate will be/have:
Masters Degree in Mechanical or Industrial Engineer (or similar degrees of similar background) Proficient user of Office suite applications (spreadsheets, presentations).
Ability to learn new digital tools as proposed.
Previous knowledge/internship within the automotive industry.
English.
Spanish and/or French are a plus.
We offer:
Development of analytical, communication and presentation skills.
Getting strong knowledge about Logistics / quality / manufacturing and LEAN processes in the automotive industry Exciting project with exposure to various stakeholders Mentoring / coaching through experienced colleagues Opportunity to gain international experience (70% of our VIEs find hire in FORVIA after assignment) Boost up your skills and gain practical knowledge 12 or 24 months assignment Allowance ca 3392,49 EUR (net - without taxation) / monthly Medical Insurance Vacation 5 weeks Airplane / Train ticket or car travel costs return - (only arrival and departure) Accommodation for 2 first weeks of the assignmentFaurecia is an Equal Opportunity Employer So, are you coming on board for your new challenge? Recommended Skills Analytical Assembly And Installation Automotive Industry Claim Processing Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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