Criminal Intelligence Support Professional Customer Service & Call Center - Columbus, OH at Geebo

Criminal Intelligence Support Professional

Columbus, OH Columbus, OH Full-time Full-time $24.
53 an hour $24.
53 an hour 12 hours ago 12 hours ago 12 hours ago Primary Location:
United States of America-OHIO-Franklin County-Columbus Work Locations:
Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102 Organization:
Public Safety Classified Indicator:
Classified Bargaining Unit / Exempt:
Exempt Schedule:
Full-time Work Hours:
8:
00 a.
m.
- 5:
00 p.
m.
Compensation:
$24.
53 per hour Unposting Date:
Ongoing Job Function:
Operational and Administrative Support Agency Contact Name:
A.
Granger Agency Contact Information:
email protected Criminal Intelligence Support Professional (230007LG) Job Duties About Us:
Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.
What You'll Do as an Administrative Professional 4:
Ohio Department of Public Safety - Ohio Narcotics Intelligence Center Report in location:
1970 West Broad Street, Columbus, Ohio 43223 Under direct supervision of the Law Enforcement Project Manager 2 of the Ohio Narcotics Intelligence Center (ONIC) perform non-routine administrative duties (e.
g.
, attend off site meetings dealing with task force operations; serve as the point of contact for the law enforcement community on general inquires related to the ONIC; assist with off-site Taskforce & regional ONIC office audits); Serve as the subject matter expert & point of contact for the law enforcement community for future Ohio Department of Public Safety (ODPS) data sharing & records management systems administered by the ONIC; Facilitate & coordinate RecoveryOhio conference calls, meetings & communications; Provide support to ONIC Management, Public Safety Intelligence personnel, Forensic Computer staff & investigators (e.
g.
, coordinate & handle incoming/outgoing forensic digital evidence; update master inventory database; coordinate meetings & handle non-routine administrative tasks for all ONIC management); Prepare training presentations for the law enforcement community; Plan sponsored conferences & training events related to law enforcement & criminal justice issues; Gather & prepare statistics; Attend off-site meetings dealing with current drug problems & trends; Draft & respond to Drug Task Force inquiries from the general public, law enforcement organizations, etc.
via phone or email; Communicate decisions & directives to appropriate staff; Provide assistance gathering information for the National Guard monthly intel report; Represent supervisor at meetings &/or conferences with other agencies; Manage business functions of regional ONIC office (e.
g.
, assigned fleet to include mileage, maintenance schedules, audits; complete reports, memos & evaluations; office resources, purchases & equipment; maintain contact database).
Independently answer & respond to complex &/or confidential inquiries pertaining to the ONIC (e.
g.
, prepare & issue correspondence regarding ONIC policies, regulations &/or programs; develop & maintain relationships; facilitate tips to partner agencies; coordinate, prepare & edit bulletins & briefings; manage websites & social media accounts); Develop & implement new procedures related to established program policies (e.
g.
, criminal intelligence reporting & follow-up; research & report on trends & anomalies; coordinate & attend outreach conferences & meetings with partners); Assume responsibility & authority in administrator's absence; Serve as liaison between administrator & public/private partners; Provide technical advice to aid administrator in decision making regarding ONIC program policies, procedures, regulations &/or directives.
Perform administrative tasks (e.
g.
, prepare confidential reports & correspondence utilizing a personal computer; schedule meetings; maintain confidential files; maintain calendar & make travel arrangements; assist Administrative Professional staff within the ODPS Director's Office; input & retrieve timekeeping or payroll information; attend Drug Task Force meetings & transcribe & disseminate minutes; handle sensitive phone calls; channel incoming phone calls to appropriate section); Perform clerical tasks (e.
g.
, receive, open, log, & distribute incoming mail; answer & screen phone calls, greet & direct visitors); Perform other related duties as assigned.
What's in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans.
We provide a variety of quality, competitive benefits to eligible full-time and part-time employees.
For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance Dental, vision, and basic life insurance premiums are free after completed eligibility period.
Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance Paid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Employee Development Funds The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System OPERS is the retirement system for State of Ohio employees.
The employee contributes 10% of their salary towards their retirement.
The employer contributes an amount equal to 14% of the employee's salary.
Visit the OPERS website for more information.
Deferred Compensation The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan.
Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities.
The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Qualifications Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 mos.
exp.
in secretarial/administrative professional field.
Or 30 mos.
exp.
or 30 mos.
trg.
in secretarial/administrative professional field.
Or 12 mos.
exp.
as Administrative Professional 2,16872.
Or equivalent of Minimum Class Qualifications For Employment noted above.
Major Worker Characteristics KNOWLEDGE:
Public Relations; ( ) Agency Policies & Procedures policies & procedures related to law enforcement programs & drug task forces; ( ) Government Structure & Process local, state, & federal law enforcement; ( ) Law ORC, OAC, related to law enforcement programs & drug task forces, etc.
SKILL:
Word Processing (Microsoft Office Programs); Equipment Operations (general office equipment).
ABILITY:
Reasoning:
deal with variety of variables in somewhat unfamiliar context; Numerical:
add, subtract, multiply & divide whole numbers; READ & RECORD FIGURES ACCURATELY; Verbal:
prepare & deliver speeches before specialized audiences & general public; maintain accurate records; SCREEN MAIL; prepare meaningful, concise & accurate reports; Clerical:
gather, collate & classify information about data, people or things; Interpersonal:
cooperate with co-workers on group projects; ANSWER ROUTINE TELEPHONE INQUIRES FROM PUBLIC.
( ) Developed after employment Supplemental Information This position may be filled by a layoff or certification eligibility list.
Background Check Information A BCI and FBI fingerprint check, tax check and background check, including a polygraph examination, may be required on all selected applicants.
A comparative analysis and/or drug-test may be a requirement of the hiring process.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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