Desktop Specialist
Desktop Support Specialist needed to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
Job
Responsibilities:
Understanding of Desktop Support and Services.
Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
Uses creativity and innovation to automate and streamline processes and procedures.
Understands customer support, likes to work with people and can ensure that the customer is satisfied.
Ability to troubleshoot in a high level systematic way.
Ability to identify symptoms and research cause.
Understands process to test, and put changes in production.
Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT Ability and experience to work with SCCM version 2012.
Ability to show others how to use the tools like SCCM.
Ability to script with PowerShell 3.
0 or above.
Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory.
Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions.
Technical Skills 8 total years IT experience.
4 Years SCCM or SMS-like experience.
4 Years PowerShell scripting experience in a production environment.
8 years customer service experience.
10 Years Troubleshooting experience.
4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.
5 years' experience with Active Directory including tools like ADUC.
Contributes to continuous process improvements to increase the efficiency of section.
Excellent communication skills both oral and written.
Desired Certifications:
Certifications A
series PowerShell 3.
0 scripting background.
Certifications in Microsoft tools and technologies.
ITIL Knowledge and ITSM Tools.
The hourly range for roles of this nature are $25 to $35/hr.
Rates are heavily dependent on skills, experience, location and industry.
Recommended Skills Installations (Computer Systems) Network Configuration And Change Management Network Installation Services Network Switches Networking Hardware Troubleshooting (Problem Solving) Estimated Salary: $20 to $28 per hour based on qualifications.
Job
Responsibilities:
Understanding of Desktop Support and Services.
Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
Uses creativity and innovation to automate and streamline processes and procedures.
Understands customer support, likes to work with people and can ensure that the customer is satisfied.
Ability to troubleshoot in a high level systematic way.
Ability to identify symptoms and research cause.
Understands process to test, and put changes in production.
Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT Ability and experience to work with SCCM version 2012.
Ability to show others how to use the tools like SCCM.
Ability to script with PowerShell 3.
0 or above.
Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory.
Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions.
Technical Skills 8 total years IT experience.
4 Years SCCM or SMS-like experience.
4 Years PowerShell scripting experience in a production environment.
8 years customer service experience.
10 Years Troubleshooting experience.
4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.
5 years' experience with Active Directory including tools like ADUC.
Contributes to continuous process improvements to increase the efficiency of section.
Excellent communication skills both oral and written.
Desired Certifications:
Certifications A
series PowerShell 3.
0 scripting background.
Certifications in Microsoft tools and technologies.
ITIL Knowledge and ITSM Tools.
The hourly range for roles of this nature are $25 to $35/hr.
Rates are heavily dependent on skills, experience, location and industry.
Recommended Skills Installations (Computer Systems) Network Configuration And Change Management Network Installation Services Network Switches Networking Hardware Troubleshooting (Problem Solving) Estimated Salary: $20 to $28 per hour based on qualifications.
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