Sales Support Representative Customer Service & Call Center - Columbus, OH at Geebo

Sales Support Representative

Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets.
Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products.
From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Looking to start your sales career with one of the nation's largest and fastest-growing wholesale distribution organizations? If you want to be a part of a program where the new hires are developed to deliver their best while enjoying the culture of autonomy, recognition, and rewards for achievement, come and join our 'Sales Support Program'.
Schedule:
M-F 7:
00am - 4:
30pm.
The opportunity:
Ferguson is looking to hire motivated Sales Support Representatives who have the desire to build a long-term career with the organization.
Responsibilities include, but are not limited to the following:
This position supports the waterworks customer groupAssists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needsProviding hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehousePresents job quotes and provides accurate pricing and inventory information to customersUses customer relationship management (CRM) system and phone system effectivelyWorks together with Sales associates to provide outstanding customer service for both existing and prospective customers What you need to succeed? 0-3 years sales and/or customer service experience preferredWaterworks industry experience a plusA desire to learn with a drive to succeedPassion for collaboration and desire to assist customers across the teamAbility to build long-lasting relationships while balancing business and customer needsDrive to act and respond quickly to customer needs and make decisions in a timely mannerGeneral digital literacy including Microsoft OfficeStrong written and verbal communication skillsValid drivers license Why Choose Ferguson? By applying for a career with Ferguson, you have the opportunity to join our award-winning business that is recognized for the value placed on our associates at every level of the organization.
Below are some of what we have to offer you:
Professional and personal growth:
Structured and robust 8-week training program through a series of 1-on-1 and on-the-job training opportunities including hands-on experience in the warehouse and at the counter.
Opportunity to learn and grow - We believe in promoting from within (a testimony to this is the fact that the average tenure of a Ferguson associate is 8.
7 years, which is double the national average for U.
S.
corporate associates!) Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings.
Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more! PandoLogic.
Category:
Sales, Keywords:
Sales Administrator Recommended Skills Communication Construction Customer Demand Planning Customer Relationship Management Customer Service Employee Assistance Programs Estimated Salary: $20 to $28 per hour based on qualifications.

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