Customer Service Representative (CSR)
3.
4 Columbus, OH Columbus, OH Part-time Full-time Part-time Full-time $18.
67 - $23.
28 an hour $18.
67 - $23.
28 an hour 8 days ago 8 days ago 8 days ago We are hiring a Customer Service Representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with customers in a front-facing role.
Customer Service Representative
Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our client's products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable working in a front-facing environment Experience working with customer support.
Apply today! Job Types:
Full-time, Part-time Pay:
$18.
67 - $23.
28 per hour
Benefits:
401(k) Health insurance On-the-job training Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Columbus, OH Columbus, OH Part-time Full-time Part-time Full-time $18.
67 - $23.
28 an hour $18.
67 - $23.
28 an hour 8 days ago 8 days ago 8 days ago We are hiring a Customer Service Representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with customers in a front-facing role.
Customer Service Representative
Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our client's products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable working in a front-facing environment Experience working with customer support.
Apply today! Job Types:
Full-time, Part-time Pay:
$18.
67 - $23.
28 per hour
Benefits:
401(k) Health insurance On-the-job training Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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