Operations Assistant For Luxury Furnished Rental Company
Epicurean Properties Epicurean Properties Columbus, OH Columbus, OH Part-time Full-time Part-time Full-time From $25 an hour From $25 an hour 11 days ago 11 days ago 11 days ago Hello! If you're a rockstar at service/hospitality roles and and looking for a meaningful new job at a highly-rated company, we would love to meet you! We are looking for an Operations Assistant (full-time or part-time) who can help us stay organized and focused on what matters most.
Note:
Please read this entire description carefully before applying.
Applications that don't follow instructions will be deleted.
WHO IS EPICUREAN PROPERTIES? We are a boutique corporate housing company based here in Columbus and operated by a husband/wife team.
We manage dozens of fully furnished rentals in prime locations around the city and offer flexible month-to-month terms.
Our guests are executives, couples, and families who need a comfortable temporary home during work travel assignments, relocations, home repair/remodels, medical treatments, etc.
People pay a premium to stay with us vs.
cheaper providers because of the experience we provide, and we go above and beyond to impress them As a result, we are frequently trusted by local organizations (The Ohio State University, The Columbus Crew, etc.
) and have 400
5-star reviews with an average rating of 4.
97 stars.
We want every guest to feel at home and genuinely taken care of - almost like they are staying with family.
But creating this kind of experience for dozens of guests at the same time is not as easy as we make it look! Like a choreographed dance, we have to get a lot of little things rightwhich requires exceptional planning, organization, and attention to detail.
That's where you come in.
:
) WHAT THIS POSITION INVOLVES:
As our Operations Assistant, you'll be working directly with our founder/CEO on a daily basis.
You'll be his right hand person for a variety of operational tasks; a trustworthy Jack/Jill of all trades who's happy to do whatever it takes to help keep the ship running smoothy.
One moment, that could mean following up with a VIP guest to make sure their check-in went smoothly and ask if they need anything.
Another moment, it could mean inspecting a bathroom with a blacklight before a new guest's arrival to make sure our cleaners didn't miss anything.
You'll get lots of training early on so that you feel comfortable and confident.
But you should come already armed with a serious work ethic, an exceptional eye for detail, and knack for resourceful problem solving.
You'll be assisting with tasks like:
? Communicating with guests via phone/email and helping them with a variety of questions/requests ? Monitoring our reservations calendar to make sure we're always in touch with the needs and plans of each guest ? Coordinating our cleaning schedule and making sure turnovers (deep cleans between guests) are efficiently assigned ? Keeping calendars and email inboxes organized ? Training new members of our cleaning team on our cleaning, laundry, and staging processes ? Evaluating our various vendors/suppliers periodically to find opportunities for savings ? Updating our online apartment listings and helping with changes/improvements (swapping out photos, changing text, etc.
) ? Coordinating maintenance requests with our partner properties and following up with guests to make sure their issues were resolved ? Ordering supplies to make sure our little warehouse stays well stocked and organized with everything our team needs (linens, towels, fancy coffees and teas, etc.
) ? Helping with the launch of new rentals (stocking kitchens and supply closets, setting up TV's, creating documents to keep track of utility accounts and passwords, etc.
).
? Contributing any new ideas you think of that might help us improve our processes and get better at what we do ? And a variety of other tasks as needed! You'll spend about half of your time on the go - running random errands, inspecting apartments before guest arrival, organizing our storage/warehouse, etc.
The rest of the time, you'll be working via your computer from our small private office in the Short North (within a beautiful co-working space) or from home (as long as you have a dedicated quiet space where you can focus without noise or distractions).
WHO WE ARE LOOKING FOR:
We love cheerful perfectionists - people who have a positive and optimistic attitude, but also hold themselves to very high standards.
We are looking for someone who's results-oriented, attentive to detail, and able to be productive with very little supervision.
You might be a great fit for this job (and our company) if:
? You love the idea of working at a small company where your work is important and makes a meaningful difference in peoples' lives ? You've been jokingly referred to as the Mom or Dad of your friend group ? You can relate to Monica Geller from the show Friends far more than Phoebe or Rachael ? You've always found group projects frustrating and typically prefer to work alone ? You enjoy settling into a role and mastering it, and you don't need a lot of opportunity for advancement (although you enjoy being rewarded for excellent performance!) ? You're self-motivated and don't need strict accountability to be productive ? You find it energizing (even fun!) to make people feel taken care of and impress them with great service You might NOT be a great fit for this job (or our company) if:
? You've never been called a perfectionist ? You don't have any pet peeves related to cleanliness or cleaning ? You prefer working in social environments, and working alone for hours at a time bums you out ? You're looking for a cushy office assistant job where you can get paid to watch YouTube videos between phone calls/emails ? You often feel awkward or insecure in social situations, especially when interacting with important people.
? You have a complicated schedule and want a flexible or remote job that you can squeeze into your life around other daytime priorities ? You agree with the statement nice people finish last COMPENSATION, BENEFITS, AND PERKS:
? Part-time hourly starting at $25/hour OR full-time salary starting at $50,000/year ? Performance Bonuses ? Medical/Dental/Vision Insurance (full-time positions only) ? Generous PTO ? Membership at a local co-working office space ? Positive work environment (we are serious about what we do and have high standards, but we also believe life's too short to not to love your job!) WHAT IS THE SCHEDULE? Our business hours are Monday-Friday, 9am-5pm.
Your schedule will reflect this ( 40 hours/week), although we are open to a part-time arrangement for the right person (20-25 hours/week).
We work hard to protect each other's work/life balance, so after-hours tasks are generally pretty rare.
But it's important to note that we are in the hospitality business, and that you'll have an important role in a small company.
You'll be trusted to get things done no matter what it takes, and this will occasionally mean starting early or working late.
If you have a strict schedule (i.
e.
, you want to be unreachable at exactly 5:
01pm every day), that's fine - we will still consider you! However, preference will be given to candidates who are willing and able to offer some flexibility when needed.
HOW TO APPLY:
If you are interested, please apply with your resume and a cover letter telling us why you are interested in this role.
Please also include the word sparkling somewhere in your letter to show attention to detail.
We look forward to meeting you! The Epicurean Properties Team Job Types:
Full-time, Part-time Pay:
From $25.
00 per hour Expected hours:
20 - 40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Education:
High school or equivalent (Required) License/Certification:
Driver's License (Required) Ability to Relocate:
Columbus, OH 43215:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Note:
Please read this entire description carefully before applying.
Applications that don't follow instructions will be deleted.
WHO IS EPICUREAN PROPERTIES? We are a boutique corporate housing company based here in Columbus and operated by a husband/wife team.
We manage dozens of fully furnished rentals in prime locations around the city and offer flexible month-to-month terms.
Our guests are executives, couples, and families who need a comfortable temporary home during work travel assignments, relocations, home repair/remodels, medical treatments, etc.
People pay a premium to stay with us vs.
cheaper providers because of the experience we provide, and we go above and beyond to impress them As a result, we are frequently trusted by local organizations (The Ohio State University, The Columbus Crew, etc.
) and have 400
5-star reviews with an average rating of 4.
97 stars.
We want every guest to feel at home and genuinely taken care of - almost like they are staying with family.
But creating this kind of experience for dozens of guests at the same time is not as easy as we make it look! Like a choreographed dance, we have to get a lot of little things rightwhich requires exceptional planning, organization, and attention to detail.
That's where you come in.
:
) WHAT THIS POSITION INVOLVES:
As our Operations Assistant, you'll be working directly with our founder/CEO on a daily basis.
You'll be his right hand person for a variety of operational tasks; a trustworthy Jack/Jill of all trades who's happy to do whatever it takes to help keep the ship running smoothy.
One moment, that could mean following up with a VIP guest to make sure their check-in went smoothly and ask if they need anything.
Another moment, it could mean inspecting a bathroom with a blacklight before a new guest's arrival to make sure our cleaners didn't miss anything.
You'll get lots of training early on so that you feel comfortable and confident.
But you should come already armed with a serious work ethic, an exceptional eye for detail, and knack for resourceful problem solving.
You'll be assisting with tasks like:
? Communicating with guests via phone/email and helping them with a variety of questions/requests ? Monitoring our reservations calendar to make sure we're always in touch with the needs and plans of each guest ? Coordinating our cleaning schedule and making sure turnovers (deep cleans between guests) are efficiently assigned ? Keeping calendars and email inboxes organized ? Training new members of our cleaning team on our cleaning, laundry, and staging processes ? Evaluating our various vendors/suppliers periodically to find opportunities for savings ? Updating our online apartment listings and helping with changes/improvements (swapping out photos, changing text, etc.
) ? Coordinating maintenance requests with our partner properties and following up with guests to make sure their issues were resolved ? Ordering supplies to make sure our little warehouse stays well stocked and organized with everything our team needs (linens, towels, fancy coffees and teas, etc.
) ? Helping with the launch of new rentals (stocking kitchens and supply closets, setting up TV's, creating documents to keep track of utility accounts and passwords, etc.
).
? Contributing any new ideas you think of that might help us improve our processes and get better at what we do ? And a variety of other tasks as needed! You'll spend about half of your time on the go - running random errands, inspecting apartments before guest arrival, organizing our storage/warehouse, etc.
The rest of the time, you'll be working via your computer from our small private office in the Short North (within a beautiful co-working space) or from home (as long as you have a dedicated quiet space where you can focus without noise or distractions).
WHO WE ARE LOOKING FOR:
We love cheerful perfectionists - people who have a positive and optimistic attitude, but also hold themselves to very high standards.
We are looking for someone who's results-oriented, attentive to detail, and able to be productive with very little supervision.
You might be a great fit for this job (and our company) if:
? You love the idea of working at a small company where your work is important and makes a meaningful difference in peoples' lives ? You've been jokingly referred to as the Mom or Dad of your friend group ? You can relate to Monica Geller from the show Friends far more than Phoebe or Rachael ? You've always found group projects frustrating and typically prefer to work alone ? You enjoy settling into a role and mastering it, and you don't need a lot of opportunity for advancement (although you enjoy being rewarded for excellent performance!) ? You're self-motivated and don't need strict accountability to be productive ? You find it energizing (even fun!) to make people feel taken care of and impress them with great service You might NOT be a great fit for this job (or our company) if:
? You've never been called a perfectionist ? You don't have any pet peeves related to cleanliness or cleaning ? You prefer working in social environments, and working alone for hours at a time bums you out ? You're looking for a cushy office assistant job where you can get paid to watch YouTube videos between phone calls/emails ? You often feel awkward or insecure in social situations, especially when interacting with important people.
? You have a complicated schedule and want a flexible or remote job that you can squeeze into your life around other daytime priorities ? You agree with the statement nice people finish last COMPENSATION, BENEFITS, AND PERKS:
? Part-time hourly starting at $25/hour OR full-time salary starting at $50,000/year ? Performance Bonuses ? Medical/Dental/Vision Insurance (full-time positions only) ? Generous PTO ? Membership at a local co-working office space ? Positive work environment (we are serious about what we do and have high standards, but we also believe life's too short to not to love your job!) WHAT IS THE SCHEDULE? Our business hours are Monday-Friday, 9am-5pm.
Your schedule will reflect this ( 40 hours/week), although we are open to a part-time arrangement for the right person (20-25 hours/week).
We work hard to protect each other's work/life balance, so after-hours tasks are generally pretty rare.
But it's important to note that we are in the hospitality business, and that you'll have an important role in a small company.
You'll be trusted to get things done no matter what it takes, and this will occasionally mean starting early or working late.
If you have a strict schedule (i.
e.
, you want to be unreachable at exactly 5:
01pm every day), that's fine - we will still consider you! However, preference will be given to candidates who are willing and able to offer some flexibility when needed.
HOW TO APPLY:
If you are interested, please apply with your resume and a cover letter telling us why you are interested in this role.
Please also include the word sparkling somewhere in your letter to show attention to detail.
We look forward to meeting you! The Epicurean Properties Team Job Types:
Full-time, Part-time Pay:
From $25.
00 per hour Expected hours:
20 - 40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Education:
High school or equivalent (Required) License/Certification:
Driver's License (Required) Ability to Relocate:
Columbus, OH 43215:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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